contracts

Service agreement in Nigeria: Template, Key Clauses and Local Law (2026)

Adira EditorialLegal AI desk6 min read

What is a service agreement in Nigeria, and what does the law require? A service agreement in Nigeria is a business-to-business contract under which one company (the provider) supplies services to another (the customer) for payment. It covers the scope of work, service levels, price, payment, liability and how the relationship ends. A master service agreement (MSA) is a service agreement built to last: the parties sign the MSA once, and then add specific pieces of work through separate statements of work or schedules, each governed by the same core terms. Nigeria has no single service agreement statute. The contract rests on the general law of contract, with company law applying where the parties are companies registered under the Companies and Allied Matters Act 2020, and tax law affecting price. Two local points matter in practice. First, withholding tax: a customer paying for many kinds of service is generally required to deduct withholding tax at source and remit it to the tax authority, giving the provider a credit note, and value added tax may apply on top, so the agreement should be clear about who bears what. Second, data protection: where the provider processes personal data for the customer, the Nigeria Data Protection Act 2023 applies, and the agreement should set out the provider's duties as a processor. This article is general information, not legal advice. Tax treatment and sector rules turn on the facts, so confirm the position with Nigerian counsel or a tax adviser. Last verified October 2026. ## A Nigeria service agreement template you can copy ```

SERVICE AGREEMENT This Agreement is made on [DATE] BETWEEN: [CUSTOMER NAME], RC [number], of [address] ("Customer") AND [PROVIDER NAME], RC [number], of [address] ("Provider") 1. SERVICES The Provider will supply the services described in Schedule 1 (the "Services") with reasonable skill and care. [For an MSA: individual work is ordered through Statements of Work that incorporate these terms.] 2. TERM AND RENEWAL This Agreement begins on [START DATE] and runs for [N] [months / years], renewing for further periods of [N] unless either party gives [N] days notice not to renew. 3. SERVICE LEVELS The Provider will meet the service levels in Schedule 2. [Set out any service credits or remedies for failing to meet them.] 4. CHARGES, TAX AND PAYMENT The Customer will pay the charges in Schedule 3. The Customer may deduct withholding tax at the applicable rate and remit it, issuing a credit note. Charges are [exclusive / inclusive] of VAT. Invoices are payable within [N] days. [Interest on late payment.] 5. CUSTOMER OBLIGATIONS The Customer will give the Provider the access, information and cooperation reasonably needed to supply the Services. 6. INTELLECTUAL PROPERTY Each party keeps its pre-existing IP. IP created specifically for the Customer under this Agreement [is assigned to the Customer on payment / is licensed to the Customer], as set out in the relevant Schedule. 7. CONFIDENTIALITY Each party will keep the other's confidential information secret and use it only to perform this Agreement. 8. DATA PROTECTION Where the Provider processes personal data for the Customer, it acts on the Customer's instructions, applies appropriate safeguards, and complies with the Nigeria Data Protection Act 2023. 9. WARRANTIES AND LIABILITY The Provider warrants it will perform with reasonable skill and care. Liability is [capped at the charges paid in the prior [N] months], excluding indirect loss, subject to losses that cannot be excluded by law. 10. TERMINATION Either party may terminate for material breach not remedied within [N] days, or on insolvency. The Customer pays for Services properly delivered up to termination. 11. DISPUTE RESOLUTION The parties will first attempt to resolve any dispute by negotiation, then by [arbitration in [seat] / the courts of Nigeria]. 12. GOVERNING LAW This Agreement is governed by the laws of the Federal Republic of Nigeria. Signed: For the Customer: __________ For the Provider: __________ Name / designation / date Name / designation / date

- **Service levels (clause 3).** If the services need to perform to a standard, for example uptime or response times, set measurable service levels and say what happens when they are missed, such as service credits.
- **Charges, tax and payment (clause 4).** Say whether charges include VAT and how withholding tax is handled, so there is no argument about gross versus net. Set clear payment terms and a late payment remedy.
- **Intellectual property (clause 6).** Separate each party's existing IP from anything created for the customer. Decide clearly whether new IP is assigned or licensed, and tie an assignment to payment.
- **Data protection (clause 8).** If the provider handles personal data for the customer, the Nigeria Data Protection Act 2023 applies. Record the provider's duties as a processor, including acting on instructions and applying safeguards.
- **Liability (clause 9).** A fair cap, usually linked to the charges, with indirect loss excluded, keeps risk proportionate. Some liabilities cannot be excluded by law, so carve those out. ## Red flags to watch for - **Scope creep with no change process.** Without a change mechanism, the provider does extra work for free or the parties argue. Put changes through a written change or statement of work process.
- **Silence on tax.** If withholding tax and VAT are not addressed, the price is ambiguous. State both.
- **Uncapped liability.** A provider with no cap carries open-ended risk. A customer with an unfair cap carries the loss. Agree a reasonable cap.
- **No data protection clause where personal data flows.** The customer can breach the 2023 Act through its provider. Add the processor wording.
- **No clear exit.** Without termination and transition terms, ending a long service relationship is painful. Plan the exit and any handover. ## A note on jurisdiction and current law A Nigerian service agreement rests on freedom of contract, with the local overlay sitting in tax (withholding tax and VAT on the charges) and in data protection under the Nigeria Data Protection Act 2023 where personal data is processed. Company law under the Companies and Allied Matters Act 2020 governs the parties where they are companies. Because tax treatment and sector rules turn on the facts, confirm the position with Nigerian counsel or a tax adviser. Adira is built around Indian corporate law first and is architected to expand. Deeper, verified Nigerian coverage is on the roadmap rather than live today, so use this template as a sound starting point and have local counsel check anything high-value. ## Where a contract workspace helps A master service agreement is a frame that many statements of work hang on. The work that outlasts drafting the frame is keeping every statement of work consistent with the MSA, tracking renewal and notice dates, and holding the price, tax and liability terms steady across a growing relationship. Keeping the drafting, review and version history in one AI workspace tuned to how your company contracts means the service levels, tax and liability terms stay consistent across the MSA and every statement of work, with edits made in plain language. [Adira](https://adiralaw.com) is one workspace built to work this way. This template alone is enough to put a fair Nigerian service agreement in place. *This article is general information, not legal advice. Tax, data protection and sector rules turn on the facts and change, so have qualified Nigerian counsel or a tax adviser review anything important. Last verified October 2026.*

Frequently asked questions

What is the difference between a service agreement and a master service agreement?
A service agreement covers one engagement. A master service agreement (MSA) sets the core terms once, then individual pieces of work are ordered through separate statements of work that incorporate those terms. An MSA suits an ongoing relationship with repeated or varied work. This is general information, not legal advice.
Does withholding tax apply to a service agreement in Nigeria?
Often, yes. A customer paying for many kinds of service deducts withholding tax at source and remits it, giving the provider a credit note, and VAT may apply on top. The agreement should state whether charges include VAT and how withholding tax is handled, so there is no argument about gross versus net. Confirm current rates with a tax adviser. Last verified October 2026.
How should liability be handled in a Nigerian service agreement?
A fair approach is a liability cap, usually linked to the charges paid over a recent period, with indirect or consequential loss excluded. Some liabilities cannot be excluded by law, so those are carved out. The right cap depends on the value and risk of the services and is a matter for negotiation.
Do I need a data protection clause in a Nigerian service agreement?
If the provider processes personal data for the customer, the Nigeria Data Protection Act 2023 applies, and the provider acts as a processor. Include wording that the provider processes only on the customer's instructions and applies appropriate safeguards, or the customer can breach the Act through its provider.
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